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AI2: Angry At Medical Call - De-Escalation

On Demand

You are assigned to day shift, in a county jail, as a Correctional Officer, to a two tier pod of one hundred and twenty, male inmates. During Med Call, in your pod, an Inmate becomes angry when interacting with a Correctional Nurse. They are mad, because they have not been to their regular appointment at the clinic. You join with the Correctional Nurse in attempting to de-escalate the encounter.